Effective Date: August 6, 2026
All purchases made through CellForge Wellness (“CellForge”), including purchases through CellForgeWellness.com, are considered FINAL SALE.
ALL SALES ARE FINAL
CELLFORGE WELLNESS DOES NOT OFFER REFUNDS, RETURNS, EXCHANGES, CREDITS, OR REIMBURSEMENTS AFTER A PURCHASE HAS BEEN COMPLETED, EXCEPT WHERE REQUIRED BY APPLICABLE LAW.
This policy applies to all eligible purchases, including:
MEMBERSHIPS
All CellForge membership payments, including CellForge Foundation and CellForge Precision, are final and non-refundable once processed.
Cancellation of a membership does not create a right to a full or partial refund for the current membership period.
There are no prorated refunds for unused membership time, unused benefits, missed appointments, unused laboratory testing, or a member's decision not to utilize available services.
Cancellation will apply to future renewals where applicable and when cancellation is completed in accordance with the membership terms.
MEDICAL CONSULTATIONS
Fees associated with medical consultations are non-refundable once charged, to the fullest extent permitted by applicable law.
Payment for a consultation compensates CellForge and/or the applicable healthcare provider for access to professional evaluation and related services. Payment does not guarantee a prescription, medication, diagnosis, laboratory order, or particular treatment recommendation.
A provider's determination that a requested treatment or medication is not clinically appropriate does not create an entitlement to a refund.
LABORATORY TESTING
Laboratory testing fees are non-refundable once an order has been submitted, scheduled, processed, or otherwise initiated.
Failure to complete ordered laboratory testing does not automatically entitle the purchaser to a refund.
PRESCRIPTION MEDICATIONS
Prescription medications are not returnable or refundable once dispensed or shipped, subject to applicable pharmacy law and the policies of the dispensing pharmacy.
Prescription fulfillment performed by an independent pharmacy may also be subject to that pharmacy's terms and policies.
SUPPLEMENTS & PHYSICAL PRODUCTS
All supplement, wellness-product, and other eligible physical-product sales are final.
CellForge does not accept returns or exchanges because of personal preference, change of mind, ordering the wrong product, failure to use a product, or dissatisfaction with individual results.
RESEARCH-USE-ONLY PRODUCTS
All sales of products designated For Research Use Only (RUO) are final.
Research products are not eligible for return, exchange, or refund after purchase except where required by law or where CellForge elects to remedy a verified fulfillment issue.
Research products are not for human or veterinary use.
DAMAGED, DEFECTIVE OR INCORRECT SHIPMENTS
The no-refund policy does not mean CellForge will ignore a fulfillment error.
If an order arrives damaged, defective, or materially different from what was ordered, contact:
as soon as reasonably possible after delivery.
CellForge will review documented fulfillment issues and, where appropriate, may provide a replacement, correction, or other remedy consistent with applicable law. A fulfillment problem does not automatically entitle the purchaser to a monetary refund.
SHIPPING DELAYS
Shipping and delivery dates are estimates unless expressly guaranteed.
Delays caused by carriers, weather, supply interruptions, pharmacies, laboratories, incorrect customer information, or circumstances outside CellForge's reasonable control generally do not create a right to a refund.
CHARGEBACKS
Customers should contact CellForge regarding legitimate billing or fulfillment concerns before initiating a payment dispute.
Nothing in this policy limits a customer's lawful rights under applicable payment-card or consumer-protection laws.
Knowingly submitting false information in connection with a payment dispute may result in suspension or termination of the customer's CellForge account and other remedies available under applicable law.
ACKNOWLEDGMENT
By completing a purchase through CellForge Wellness, you acknowledge that you have reviewed and accepted this No Refund Policy.
ALL SALES ARE FINAL AND NON-REFUNDABLE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
CONTACT US
Questions regarding this policy may be directed to:
CellForge Wellness
Email: info@cellforgewellness.com
Telephone: 201-555-1212
Website: CellForgeWellness.com
Copyright © 2026 CellForge - All Rights Reserved.
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